Our partners

Working with others is an important part of our approach. As well as working closely with the National Probation Service (NPS), we also collaborate with other partners in the criminal justice system such as the police, prisons and courts.

Nacro – our strategic partner

Nacro is our strategic partner and is one of the country’s leading social justice charities. It has more than 50 years’ experience working with individuals and communities to reduce crime and help offenders turn their lives around. Through its knowledge and expertise – particularly in tackling a person’s vulnerabilities such as poor mental health, education and family stability – Nacro helps us to shape the strategic direction of our services.

Our operational partners

We partner with three organisations that provide a range of community integration services for people leaving prison and those in the community. These partners have been carefully selected based on their experience, expertise and capacity to deliver our contract requirements. Our partners are:

Nacro – as well as being our strategic partner, Nacro also provides resettlement services to people in prison as part of our Through the Gate programme. Services include helping with accommodation, finance and debt. Nacro also works with service users in the community, providing the same support but combined with a mentoring service.

Open Road – a leading provider of drug and alcohol support services in the East of England, which also provides specialist support to women. Volunteer mentors work with our female service users to help build their self esteem and support their career aspirations and life goals. In Southend and Thurrock, Open Road also helps service users with drug and alcohol addiction into recovery.
Ormiston Families – a leading local charity dedicated to supporting families, young adults and children. Ormiston Families provides support to maintain or re-build relationships between service users and their families. The charity also works to reduce the impact of offending on children, gives parenting and relationship advice, and provides supportive community networks for the families. 

We also have our own in-house team that specialises in helping services users get into work, training or education.

Giving service users a voice

User Voice - set up in 2009 by ex-offender, Mark Johnson MBE, it aims to create dialogue between criminal justice providers and service users that is mutually beneficial. It works with people in prison and in the community. At the CRC, User Voice carries out consultations with service users and has established a council made up of ex-offenders who want to get involved in the running of our services. www.uservoice.org